Ladder reports received
Signals submitted for evidence capture and controlled human review.
Independent UK reporting service
If a ladder broke, collapsed, bent, unlocked or slipped—or an online listing looks unsafe—report it here. Your UK ladder report can help build the evidence needed to investigate dangerous access equipment.
Takes about 4 minutes · You can add photographs securely after submitting
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Signals submitted for evidence capture and controlled human review.
Published records matching ladders, steps and scaffold towers.
Recent public submissions in this specialist category.
Reports connected to an online marketplace or seller listing.
Public reports are unverified listing signals until reviewed. Counts do not mean every product or listing has been confirmed unsafe.
What you can report
This service is deliberately focused. A clear category makes patterns easier to spot and evidence easier to compare.
Extension, combination, multipurpose and loft ladders.
Including suspected lock, rung or rail failures.
Platform stepladders, step stools and folding steps.
Mobile access towers and small consumer scaffold systems.
Before climbing
A fall can involve a product defect, wear or damage, an unsafe setup, or more than one of these. Record what you observed rather than guessing the cause.
Follow the manufacturer’s instructions. Look at the stiles, feet, rungs or treads, locks and any platform. Do not use the ladder if a part is missing, loose, bent, worn or damaged, or if a locking mechanism does not work and fully engage.
Use suitable equipment on a firm, level surface; engage the locks; avoid overreaching and overloading; and maintain three points of contact where possible. Secure a leaning ladder and use the manufacturer’s specified angle and configuration.
A broken rung, failed lock, distorted stile, missing foot, unsafe instruction or misleading listing may indicate a product concern. A sound ladder placed on an unstable surface, at the wrong angle or used for an unsuitable task is a setup or use concern. If you are unsure, stop using it and report the facts; do not recreate the incident to test a theory.
Read the official HSE pre-use check guidanceFor ladders used at work, HSE says the user should make a pre-use check at the start of the working day and again after a change such as the ladder being dropped or moved between different ground conditions.
Ladder reporting guides
Practical UK guidance for reporting an unsafe product, preserving evidence after a breakage and checking current safety alerts.
Where to report it, what information matters and how FOLO-UP uses your listing signal.
Open reporting guide → 02Immediate steps after a rung, rail, hinge, platform or locking mechanism fails.
Open incident guide → 03Warning signs, useful photographs and details to record when a telescopic ladder fails.
Open telescopic guide → 04How to check official safety records and what to do if your ladder appears in an alert.
Open recall guide → 05What the standard marking means, evidence to preserve and how to report a possibly misleading claim.
Open EN 131 guide →Latest official records
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Report received
Your FOLO-UP reference is .
We have saved your report. Check your email for your receipt and secure evidence link.
Check report statusAfter you press submit
Your concern enters the shared FOLO-UP reporting dataset and receives a trackable reference.
A secure follow-up can collect photographs, labels, receipts and marketplace screenshots.
The signal is assessed before any safety conclusion or onward sharing is considered.
Where justified and lawful, a file may support contact with relevant authorities, platforms or manufacturers.